The second-hand marketplace Shoppers Express Frustration Regarding Sizing Modifications

Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.

The popular resale platform has updated its sizing categories for women's and children's garments failing to inform all users about the change.

Online Platforms Reaction

Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category than originally posted because of the remapping.

Vinted explained the updated approach better aligns with other platforms.

It has advised users to examine their items and update the measurements by hand where appropriate, resulting in member annoyance.

Size Classification Modifications

Earlier, the sizes had both numerical and alphabetical indicators, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

In some cases, the sizing has been recategorised - for example a size L was previously a 12 but is now a UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".

"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.

A different member, located in Scotland, stated items she posted with size 14 tags were appearing on the platform as size 20–22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Required Changes

Another shopper, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizes on "every single listing".

"This situation is especially annoying, because of my ongoing medical condition and platform income has been essential following partial earnings loss," she explained.

Service Background

The platform boasts over 100 million users, including 18 million in the UK.

It has proved a popular alternative compared to resale services such as eBay and Depop.

This isn't the first time that an unexpected update to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods after backlash from users.

Jillian Mccarthy
Jillian Mccarthy

A UK-based interior designer and architecture enthusiast with over a decade of experience in modern home styling and sustainable design.